FAQ’s

What does the program cost?

Compared to the typical $30,000 for 30-day program, the program fees are very reasonable. As a ministry, it is our desire to help you and your family and we have kept our fees affordable, especially when comparing the success rates of traditional programs (3%–11%) to the well-documented success rate of Teen Challenge. The breakdown is as follows:

  • Intake Deposit: $1,500 (one-time, non-refundable). This fee reserves your son’s Intake date into our program. This deposit will then be applied to your son’s tuition after he enters the program.
  • Program Fees: $33,600 total program cost (scholarship funds of $3,600 will be provided if the entire amount is paid in full upon admission).

Is the program covered by my insurance?

That is up to your provider. Guidelines for coverage vary so you will need to contact your insurance company. We are not a medical/clinical facility. We are licensed as a Group Home with the State of California. We are a qualifying health care organization that helps young men, ages 12–17 recover from substance abuse, deviant behavior, and life controlling programs.

 

Is Financial Aid Available?

Yes, financial aid may be available in the event of true financial need however, we require that each family seeking financial assistance for their son’s stay complete a Financial Aid Application. When complete, this form will be reviewed to determine what level of scholarship, if any, the applicant qualifies for. Funds are disbursed based upon need and fund availability.

  

As a 501(c)(3) non-profit organization, scholarships are provided through the generous donations of individuals throughout our business, individual and church community. We have limited resources available for scholarships and must be wise stewards with the funds that we have so that we can continue to provide the best quality care possible at the most reasonable rates. We ask that only families truly needing financial assistance apply. Please review your personal resources and possible sources of support carefully before asking for financial aid. Strict guidelines are used in analyzing the financial aid requests. Only 25% of those making a request will be granted financial aid.

  

While program fees can be covered through financial aid, Intake fees are NOT covered and cannot be waived.

  

What does the Program Fee cover?

The program fee covers all costs associated with your son’s stay once he arrives. His meals, lodging (cost of home maintenance, utilities, telephone, etc), 24/7 supervision from qualified and well-trained staff, weekly individual, family and group counseling, customized Teen Challenge Nationally Accredited curriculum, recreational/educational activities, program travel, special event clothing, etc.

 

NOT included are incidentals, such as toiletries, clothing, books, prescriptions or travel for family visits, medical care, or damage/vandalism done by the student.


What do you mean by "faith-based"?

We believe that the success of each of our graduates is a result of a transformational experience with Jesus Christ. Our students participate in daily devotions, Bible study, foundational Christian curriculum, chapel, church/worship services, Scripture memorization and the daily living of Godly principles for relationships, personal responsibility and attitude. While we will never refuse admission to any child on the grounds of race, religion or ethnic origin, these activities are not optional activities in our program. Please do NOT enroll your son in our program if you are unwilling to agree to his full participation in all planned activities.


What is your policy on withdrawal management?

As it is our desire to teach a dependence upon the Lord for the strength to overcome all addictions, Teen Challenge has a “cold turkey” policy in place for all addictions–nicotine, alcohol or narcotic drugs. No substitutes will be allowed, including, but not limited to nicotine patches, gum or lozenges.


What if my son doesn't WANT to participate in these activities?

While we understand that not everyone may agree with the message, or appreciate the activities, we do require respect towards these areas and participation in all activities. Completing the curriculum is a requirement of our program, regardless of whether or not someone agrees with the message. Attending church services are required and we ask that an attitude of respect is shown even if they do not desire to participate whole-heartedly. There will never be consequences given to a student for a student’s lack of agreement in what we teach merely if they show disrespect.


Are you a locked facility or can my son run away?

No. We are NOT a lock-down facility and your son can walk out the doors anytime that he desires. We will not physically restrain him from doing so and will not chase after him. Should they decide to run from the facility, or any place where we are visiting (church, concerts, banquets, etc) our policy is to notify the police immediately. Their name is placed on a nationwide runaway bulletin and they will be detained upon being picked up.

 

A note of caution: If your son has a history of running from facilities such as ours, has family in the area or other contributing factors to be considered that would make this a high-risk situation, a lock-down facility, facility in an unfamiliar area or different style of program may be a better option for his own protection.


Will my son go to school while in the program?

Yes. The program provides fully accredited options for completing high school courses and/or obtaining a GED (where applicable or preferable).


What are the qualifications of the staff?

As a state-licensed agency and nationally accredited Teen Challenge program, the program has minimum requirements for its staff. Minimally, each of the direct care staff has been fingerprinted, trained in CPR/First Aid, de-escalation, and meets annual CEU requirements (24 per year).

 

Additionally, the counselors on staff are Biblical counselors, well-trained in the dynamics of Biblical Counseling and working with troubled and at-risk youth. Staff members are considered nationally accredited teachers with Teen Challenge USA, having met all of the requirements of certification with our national office.

 

In general, we are proud to not only meet the minimum requirements set forth by the state of California and Teen Challenge USA, in regards to education and experience, but far exceeds those requirements in all areas. All members of the staff are caring, compassionate and well-qualified!


What if my son does not want to enter into the program?

Not many of the young men that come to into the program will likely be thrilled when they first come to the home. They are scared and resistant to change. That is to be expected. Chances are this will be YOUR idea for them and not theirs. We ask that the young men that come to the program agree to comply with the rules of the home and participate fully in the activities of our program. They do not have to be happy about it.

 

After a period of adjustment, most may realize that the program isn’t all that bad and that they can, with the right attitude, actually learn a thing or two while they are here! We have strict rules and high expectations of them but they will typically rise to the challenge and follow the rules relatively well. Occasionally (very rarely), we may have a young man who refuses to comply and becomes incorrigible and defiant refusing to comply with any rules of the program or participate in any activities. We will do everything we can to encourage their participation however we will not ever physically force them to participate. If they continue in this manner, and we are unable to convince them otherwise, we will be left with no choice but to dismiss them back into your care and help you find a program that can more forcefully encourage their participation.


What if my son has pending legal problems?

Your son’s legal issues will not prevent him from getting the help he needs at the facility. Simply fill out the information on the application and provide us with all of the information requested. Remember that you will still be responsible for any transportation to and from court appearances. If you are from a state other than California, you will need to secure an Interstate Compact from the state prior to your son coming into the program as Teen Challenge of Southern California abides by the Interstate Compact on Juveniles and Indian Child Welfare Act. Contact the California Secretary of State’s office for information.


What if my son has pending medical problems?

Your son’s medical issues will not prevent him from getting the help he needs at Timothy House, however, we ask that any routine doctor/orthodontist visits be taken care of before they enter our program. While we will immediately respond to any medical emergency that may arise, routine or scheduled doctor/orthodontist visits remain your responsibility and will only be allowed during regularly scheduled visit times.


What if we are coming from out of state and my son needs to fly home for visits or at the completion of the program?

It is generally strongly discouraged that you have your son fly home for visits and/or completion of the program without supervision. However, we understand that from time to time, you may not have any alternative. Should it be necessary for you to schedule flights for your son to take, we require that all flights be direct, non-stop flights from Orange County to your final destination. You must coordinate all of these arrangements with your son’s case manager as you are reliant upon them for transportation to and from the John Wayne International Airport. Should you make arrangement from any other airport, you will be charged an additional $150 transportation fee to cover all staffing and vehicle expenses. This fee must be paid before transportation will be provided.


What if my son is a vegetarian/vegan or has other dietary needs?

As a state-licensed facility, we are required to maintain a menu consisting of a well-balanced diet for all of our students. The Orange County Teen Challenge Adolescent Recovery Facility menu will provide for students with special dietary needs. These needs will be determined at intake and will become part of the student’s needs and assessments plan. All meals will be prepared in consideration of these needs during the student’s time with us. For example, a portion of all meals will be prepared without meat or meat products for vegetarians. Meals will be prepared in a similar fashion for youth with food allergies. Overall the plan provides nutritionally balanced menus, recipes and shopping lists.

 

If your son has a severe food allergy, we ask that we be notified of this prior to scheduling an intake date. Some food allergies are very difficult to accommodate in a group setting such as ours and we want to make certain that we are not putting your son at risk. Most allergies are not a problem to accommodate however, for our records, we would need to have written documentation of this allergy from his primary care physician.


What is required of me during my son's stay at Timothy House?

There are requirements of you as an active participant in your son’s recovery. You will be required to participate in regularly scheduled family counseling, weekly visit phone calls, family weekend retreats/workshops as scheduled, parent counseling assignments, financial support fundraising, ongoing medical care of your son, and understanding and cooperation with the program rules. Your son’s case manager or family counselor may request that you read books on specific subjects or work on specific assignments for family counseling. These will help you understand your son’s experience and how you can best help him now and when he returns home. We appreciate your full cooperation and participation. Failure to do so could result in withdrawing financial aid if awarded or ultimately, your son’s dismissal from the program.